Terms of Use

Last Updated: [2026]

Welcome to Wellix. These Terms of Use ("Terms") govern your access to and use of the Wellix website (https://wellixpet.com) and the products and services provided by Wellixpet ("we," "us," or "our").

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website.

1. Acceptance and Modification of Terms

By using this site, you affirm that you are at least 18 years of age or the legal age of majority in your jurisdiction. We reserve the right to change, modify, add, or remove portions of these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

2. User Accounts and Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, or cancel orders in our sole discretion.

3. Product Descriptions and Pricing

Accuracy: We attempt to be as accurate as possible with our product descriptions and images. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Pricing: Prices for our products are subject to change without notice. We guarantee the price of an item once your order has been placed and accepted, but we cannot guarantee pricing for future orders.

4. Order Acceptance and Cancellation

Right to Refuse: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Reselling: Our products are intended for personal use and end-consumers only. We reserve the right to refuse or cancel orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

5. Shipping and Returns

All purchases are subject to our Shipping Policy and Return Policy. Risk of loss and title for items purchased pass to you upon our delivery of the items to the carrier. If you receive a damaged or incorrect item, please contact us immediately.

6. Health and Veterinary Disclaimer

The content provided on Wellix is for informational purposes only. It is not intended to substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your veterinarian or other qualified health provider with any questions you may have regarding a medical condition or the health and welfare of your pet. Never disregard professional advice or delay in seeking it because of something you have read on this website.

7. Intellectual Property

All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Wellix or its content suppliers and is protected by United States and international copyright laws.

8. User Content

If you post reviews, comments, photos, or other content, you grant Wellix a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent that you own or control all of the rights to the content you post.

9. Disclaimer of Warranties

This site and all information, content, materials, products, and services included on or otherwise made available to you through this site are provided by Wellix on an "as is" and "as available" basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products, or services included on it.

10. Limitation of Liability

To the fullest extent permitted by law, Wellix shall not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products, or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Wellix , its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

12. Governing Law

These terms and conditions, and any separate agreements under which we provide services to you, are governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of laws principles.

13. Contact Information

Questions about the Terms of Use should be sent to us at:

Email: gangbeibbzhu@gmail.com
Address: Hong Kong SAR CITY18 TIN HAU ROAD TUEN MUNNT ROOM A32 FLAT36/F BLOCK 3NAN FUNG INDUSTRIAL