Aviso legal

This website is operated by Wellix.

Business Information

Store Name: Wellix
Website: https://www.wellixpetshop.com
Email: service@wellixpetshop.com
Phone: +852 5138 5551

Business Address:
Room A32, Flat 36/F, Block 3,
Nan Fung Industrial City,
18 Tin Hau Road,
Tuen Mun, Hong Kong

Business Hours:
Monday–Friday, 9:00 AM–6:00 PM HKT

General Information

The information provided on this website is intended for general informational and shopping purposes only.

We make reasonable efforts to ensure that product descriptions, ingredients, prices, images, availability, usage directions, shipping information, and other website content are accurate and up to date.

However, errors, inaccuracies, or omissions may occasionally occur. Wellix reserves the right to correct errors, update information, modify content, or change product availability at any time without prior notice.

Product Information

Wellix products are intended for pets only and should be used according to the directions, serving guidance, and other information provided on the product packaging or product page.

Our products may include pet treats, oral drops, powders, nutritional granules, supplements, eye care products, ear care products, grooming liquids, and other pet care products.

Product descriptions, ingredient information, benefits, and usage suggestions are provided for general reference. Individual pets may respond differently to the same product, and Wellix does not guarantee a specific result.

Customers are responsible for selecting products appropriate for their pets and following the applicable product instructions.

Product Appearance and Packaging

We make reasonable efforts to display product colors, packaging, labels, sizes, and appearance accurately.

However, actual product appearance may vary slightly due to screen settings, packaging updates, manufacturing variations, or other factors.

Packaging, labels, ingredients, and product presentation may be updated from time to time without prior notice, provided that the essential product type and quantity remain substantially consistent with the order.

Intellectual Property

All content on this website, including text, images, logos, graphics, product names, product descriptions, photographs, videos, icons, layouts, and website design, is owned by or licensed to Wellix and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, sell, license, or use any website content for commercial purposes without our prior written permission.

The Wellix name, logo, product names, designs, and slogans may not be used without prior written authorization.

Third-Party Links

This website may contain links to websites, applications, platforms, or services operated by third parties.

These links are provided for convenience or informational purposes only. Wellix does not control and is not responsible for the content, availability, security, privacy practices, terms, policies, products, services, or actions of third-party websites.

Accessing or using third-party websites or services is at your own discretion and risk.

Errors, Inaccuracies, and Omissions

Information on this website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, ingredients, prices, promotions, availability, shipping fees, delivery estimates, or other content.

Wellix reserves the right to correct errors, update information, change or cancel promotions, or cancel an affected order where information is inaccurate, including after an order has been submitted.

Where an affected paid order is cancelled, any applicable refund will be issued in accordance with our Refund & Return Policy.

Limitation of Liability

To the fullest extent permitted by applicable law, Wellix and its affiliates, employees, representatives, contractors, service providers, and licensors will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from or relating to:

• The use of or inability to use this website
• Reliance on information provided through this website
• Products purchased through this website
• Third-party websites or services linked through this website
• Errors, interruptions, delays, or omissions affecting the website

Nothing in this Legal Notice excludes or limits any rights or liabilities that cannot lawfully be excluded or limited under applicable law.

Related Policies

Use of this website and purchases made through it may also be subject to our:

• Terms of Service
• Privacy Policy
• Refund & Return Policy
• Shipping Policy

Customers should review these policies before placing an order.

Changes to This Legal Notice

Wellix may update this Legal Notice from time to time to reflect changes to our website, products, business practices, or legal requirements.

Any changes will be published on this page. The revised Legal Notice will take effect when it is posted unless otherwise stated.

Contact Us

If you have any questions about this Legal Notice, please contact us:

Email: service@wellixpetshop.com
Phone: +852 5138 5551
Business Hours: Monday–Friday, 9:00 AM–6:00 PM HKT